Select Page

When it comes to hurricane damage in Florida, insurance claims are a common occurrence. However, many people are left wondering how long it takes for an insurance company to settle a hurricane claim. The answer to this question is not always straightforward, as it can depend on a variety of factors.

Under Florida law, insurance companies are required to respond to a claim within 14 days of receiving it. After acknowledging receipt of the claim, the insurer must either approve or deny the claim within 90 days. However, this timeline can be extended if the insurance company needs more time to investigate the claim or if there are disputes over the amount of damages. This timeline only applies to hurricane claims, and other types of claims may have different timelines.

If you’re filing a hurricane claim, it’s important to understand the timeline and requirements for your specific policy. You should also document all damages and losses, and to provide the insurance company with all necessary information as soon as possible. While the process of settling a hurricane claim can be lengthy and complex, understanding your rights and responsibilities can help ensure a fair and timely resolution.

Understanding Florida’s Insurance Claim Timeline

As a policyholder, you should work to understand the timeline for settling an insurance claim in Florida, especially after a hurricane. In this section, we will discuss the statutory requirements for claim settlement and the commencement of the claims process.

Statutory Requirements for Claim Settlement

Florida law mandates that insurance companies must investigate and settle claims in a timely manner. For example, for residential and homeowners claims, an insurance company must conduct a physical inspection of the property related to the claim within 30 days of receiving a written proof-of-loss statement, absent special circumstances. (Section 627.70131(1), Florida Statutes.)

In addition, the insurance company has 90 days from the date the proof-of-loss statement is received to either pay or deny the claim. If the claim is denied, the insurance company must provide a written explanation for the denial. (Section 627.70131(5), Florida Statutes.)

Commencement of the Claims Process

In Florida, you have up to three years from the date of loss to file a new or reopened property insurance claim. However, the sooner you file a claim, the sooner the claims process can begin.

After filing a claim, the insurance company has 14 days to acknowledge receipt of the claim. Within 30 days of receiving the claim, the insurance company must investigate the claim, verify coverage, and make a settlement offer. If the claim requires additional investigation, the insurance company may request an additional 45 days to investigate the claim. (Section 627.70131(2), Florida Statutes.)

It’s essential to keep in mind that the statutory requirements for claim settlement and the commencement of the claims process may vary depending on the type of claim and the circumstances surrounding the claim. Therefore, it’s always best to consult with a qualified insurance professional to ensure that you fully understand the claims process and your rights as a policyholder.

Policyholder Actions and Responsibilities

As policyholders, it is important to understand our role in the claims process. We have certain actions and responsibilities that we must fulfill to ensure a smooth and timely settlement of our hurricane insurance claim. In this section, we will discuss the three main responsibilities that policyholders have when filing a claim: filing the claim, providing necessary documentation, and communicating with the insurer.

Filing the Claim

The first step in the claims process is to file a claim with our insurance company. We can do this by contacting our insurer directly or through our insurance agent. Be sure to file the claim as soon as possible after the hurricane has passed, as there may be time limits for filing claims.

When filing the claim, we should be prepared to provide the following information:

  • Policy number
  • Date and time of the loss
  • Location of the loss
  • Description of the damage

Providing Necessary Documentation

Once we have filed the claim, our insurer will likely request additional documentation to support our claim. This may include:

  • Photos or videos of the damage
  • Estimates from contractors or repair companies
  • Receipts for any temporary repairs or expenses related to the damage
  • Proof of ownership for damaged items

Provide this documentation as quickly as possible to avoid delays in the claims process. We should keep copies of all documentation for our records.

Communicating with the Insurer

Throughout the claims process, we should maintain open and regular communication with our insurer. This includes responding promptly to any requests for information or documentation, and keeping our insurer informed of any changes or updates to our claim.

We should also be aware of our insurer’s timelines for processing and settling claims. In Florida, insurance companies are required to acknowledge receipt of a claim within 14 days, and must either pay or deny the claim within 90 days. If our claim is denied, we have the right to request an explanation in writing.

By fulfilling our responsibilities as policyholders, we can help ensure a smooth and timely settlement of our hurricane insurance claim.

Insurance Company Obligations

Insurance companies operating in Florida also have certain obligations when it comes to settling hurricane claims. Below are the key subsections that outline their obligations.

Initial Response Time

Under Section 627.70131 of the Florida Statutes, they are legally required to acknowledge receipt of a claim within 14 days. This means that they will send a written or electronic communication to the policyholder within 14 days of receiving the claim.

Investigating the Claim

Once they have acknowledged receipt of the claim, they have 90 days to investigate and either approve or deny the claim under Section 627.70131 of the Florida Statutes. During this time, the insurance company will conduct a thorough investigation to verify the policyholder’s claim and determine the amount of coverage available.

Decision and Payment Timeline

If they approve the claim, they have 20 days under Section 627.4265 of the Florida Statutes to make payment to the policyholder. If they deny the claim, they must provide a written explanation to the policyholder within the same 20-day period.

Denials

If they deny a claim, they must provide a written explanation to the policyholder within 20 days under Section 627.4265 of the Florida Statutes. The explanation must include the specific reasons for the denial and reference the policy provisions upon which the denial is based.

Exceptions and Delays

There are certain circumstances that can delay the settlement of a claim, such as disputes over the amount of coverage or the cause of damage. However, your insurance company will communicate with the you throughout the claims process to keep you informed of any delays or exceptions.

Why Work With A Hurricane Damage Lawyer?

When it comes to filing a hurricane damage claim, it can be a stressful and overwhelming experience. Insurance companies have a lot of power and resources, which can lead to a disadvantage for policyholders. That’s where we come in.

Working with a hurricane damage lawyer from Landau Law can provide you with the legal expertise you need to navigate the claims process. Our experienced lawyers can assess your claim, evaluate the extent of your damages, and ensure that you receive the compensation you deserve.

One of the main reasons to work with a hurricane damage lawyer is to avoid delays in the claims process. After a hurricane, insurance adjusters can be overwhelmed with work and may take longer to get to your claim. Additionally, rotating adjusters can lead to conflicting information about what is covered and what is not. By working with a lawyer, you can ensure that your claim is handled promptly and efficiently.

Another advantage of working with a hurricane damage lawyer is their ability to negotiate with insurance companies. Insurance companies may try to deny or minimize your claim, but our lawyers have the legal expertise to negotiate on your behalf and ensure that you receive fair compensation for your damages.

At Landau Law, we understand that the aftermath of a hurricane can be a difficult and stressful time. That’s why we offer a free case review to help you understand your legal options and determine the best course of action for your situation.

Contact us today to schedule a consultation with one of our experienced hurricane damage lawyers.

Hurricane Damage Blog Posts

Before and After a Storm Hits: What You Need To Know

Before and After a Storm Hits: What You Need To Know

Property Insurance laws have changed and so has the language in most policies. Make sure you’re prepared before the next storm hits. Understanding how the law changes will impact you and knowing what your policy actually covers (and doesn’t) is critical. That’s why...

read more
What Does Hurricane Insurance Cover in Florida?

What Does Hurricane Insurance Cover in Florida?

As Floridians, we understand the unique challenges that come with living in a hurricane-prone area. Hurricane insurance in Florida typically covers damage to our homes and personal property caused by hurricanes, including wind damage and, in some cases, flooding. It's...

read more
How to File a Hurricane Insurance Claim in Florida

How to File a Hurricane Insurance Claim in Florida

Filing an insurance claim after a hurricane can be a daunting task, especially if you're a Florida resident. With the increasing frequency of hurricanes in Florida, homeowners need to know how to file a hurricane insurance claim effectively. In this blog post, we will...

read more
Renters Insurance For Florida Hurricane Coverage

Renters Insurance For Florida Hurricane Coverage

Learn about the ways that renters insurance can help protect you after hurricane damage Renters insurance is a type of insurance policy that covers the personal property and liability of a renter. It can provide peace of mind in the event of a disaster, such as a...

read more
When Is Hurricane Season 2024 Florida?

When Is Hurricane Season 2024 Florida?

Learn about the 2024 Florida Hurricane Season, including when it takes place, how bad it may be, and how to prepare The Atlantic hurricane season is a yearly occurrence that affects the East Coast of the United States, particularly Florida. The 2024 hurricane season...

read more
Before and After a Storm Hits: What You Need To Know

When is Hurricane Season in Florida and How to Prepare?

Hurricane season in Florida typically spans from June 1st to November 30th each year.  However, it's important to note that storms can form outside of this official season, so vigilance and preparedness should be maintained year-round. Florida, along with some...

read more